(“Company”) for services to be provided on (“Service Date”) at at (“Venue”).

2. Wedding Film Production and Delivery
For packages or services that include a highlight film or wedding film, the Company will edit and deliver the final film in a digital format to the Client via download link. The Company will apply professional editorial judgment in the selection of footage, sequencing, music, and overall style of the film. The typical turnaround time for delivery is 6 to 8 weeks from the Service Date. However, this timeframe may vary depending on the Company’s workload and the time of year, particularly during peak wedding season. The Company will provide the Client with a good faith delivery estimate at the time editing begins.

Music included in the film will be selected by the Company from a library of professionally licensed tracks. The Company ensures that all music it selects is properly licensed for use in wedding film productions. If the Client wishes to use a specific popular or commercial music track not available in the Company’s licensed library, it is the sole responsibility of the Client to obtain and provide proof of an appropriate sync license for that track prior to the start of editing. The Company cannot use unlicensed music and will not be held responsible for delays caused by the Client’s failure to provide a valid license in a timely manner.

Upon delivery of the film, the Client will have one opportunity to submit a revision request. Revisions are limited to specific, itemized changes such as the removal or substitution of individual clips, minor timing or pacing adjustments, music track changes within the Company’s licensed library, and adjustments to voiceover content including the inclusion or exclusion of specific portions of vows, toasts, ceremony audio, or other spoken word captured during the event. Revision requests do not constitute a re-edit of the film and will not include restructuring of the narrative, changes to the overall style or tone, or incorporation of footage not captured by the Company during the event. Additional revision rounds beyond the first may be considered at the Company’s discretion and will be subject to an additional fee agreed upon at the time of the request.

If raw footage is requested, the Company will make all raw footage available to the Client via download link within 3 weeks of the Service Date. Raw footage will be delivered as-is, meaning it will be unsynchronized, uncolored, and unorganized. The Company makes no representations regarding the editorial usability of raw footage, and its delivery does not constitute a finished or edited product.

3. Streaming Page and Live Stream Recording
The Client’s personalized streaming page hosted on HitchStream.com will remain accessible for a period of one year from the Service Date, after which it may be taken down without notice. Upon request, the Company will provide the Client with a download link to a recording of the live stream. The Company streams exclusively to its platform at HitchStream.com. Restreaming to third-party platforms such as YouTube, Facebook, or other social media is not included unless a separate written agreement is made between the Client and the Company prior to the Service Date.

4. Payment
The Client will pay The Company the fixed total of $, which represents the full agreed-upon price for services under this Agreement, inclusive of any applicable travel fees or add-on services negotiated at the time of booking. An initial deposit of $750, due to secure the Service Date, is deducted from the total cost. The balance payment is due 14 days prior to the Service Date. Cost of additional services requested by the Client is also due 14 days prior to the Service Date. Cost of additional services requested by the Client within 14 days prior to the Service Date will require payment in full upon request. Payment of deposit, balance, and any other fees can be made to the Company via cash, check, or credit card. If payment of the balance is not received within 5 business days of the due date, the Company reserves the right to cancel the booking and retain the deposit. Returned checks will be subject to a $35 NSF fee. The Company does not offer payment plans beyond the deposit and balance structure outlined in this Agreement.

5. Cancellation and Refunds
Client acknowledges that in any cancellation circumstance not initiated by the Company less than 30 days before the Service Date, the deposit is non-refundable. Cancellations 60 days ahead allows a 50% refund of the deposit. No refund will be provided, under any circumstances, including weather disruptions, for cancellations made on the Service Date. If the Company deems the venue unsuitable post-inspection, a full deposit refund will be granted. If necessary and by request, The Company will work with The Client in good faith to reschedule when possible. If the Company must cancel the agreed-upon service due to unforeseen circumstances, the Company will provide a full refund of the deposit and any further payments made towards the service. By accepting this agreement, the Client acknowledges and agrees that beyond this full refund, the Company shall not be liable for any additional compensation or penalties.

In the event of rain, severe weather, or any other conditions deemed by the Company to pose a risk of damage to equipment or harm to personnel, the Company reserves the right to suspend or cancel services. If the Client is unable to provide an adequate sheltered or indoor alternative that allows for safe equipment operation, the Company will not be obligated to shoot the event. In such circumstances, compensation will be determined as follows: If the Company has not yet arrived at the Venue, the deposit remains non-refundable and any balance payments will be returned in full. If the Company has arrived at the Venue and begun equipment setup, the deposit remains non-refundable and 50% of the remaining balance will be retained by the Company as compensation for time and labor. If the Company has completed setup and service has commenced, no refund of any kind will be issued.

6. Client Obligations
Client agrees to provide the Company with a ventilated operation space of minimum 32 square feet, within a 200ft direct line of sight from the event space or 50ft indirect line of sight. Adequate parking for a single vehicle, with sufficient room for equipment loading and unloading will also be provided. Access to an electrical outlet delivering at least 500 watts of power must also be guaranteed by the Client. The Company will ensure provision during inspection of the Venue and will communicate outstanding needs with Client. In the event that the duration of service surpasses 8 hours in a single day, the Client agrees to provide Company with a 30-minute lunch break, generally during the Client’s meal time. The Client agrees to supply the Company with all necessary information as requested including but not limited to, details such as contact info, run of show, etc. Non-provision or inaccurate provision of said information may lead to compromise or hinderance in service delivery, for which the Company shall not be held responsible. The Client agrees to provide all requested event information, including but not limited to a run of show, shot list, and any required music licensing documentation, no later than 14 days before the Service Date. Failure to provide this information in a timely manner may impact the scope or quality of the Company’s services, for which the Company shall not be held responsible. If the Company is unable to reach the Client after reasonable attempts over a period of 14 days or more leading up to the Service Date, the Company reserves the right to treat the booking as a cancellation, retain the deposit, and make the Service Date available to other clients.

7. Rescheduling
If the Client requests a rescheduling of the Service Date, a rescheduling fee of $250 will apply. Rescheduling is subject to the Company’s availability and is not guaranteed. The Company will make a good faith effort to accommodate rescheduling requests but reserves the right to decline if the requested date is unavailable or otherwise not feasible. Rescheduling requests must be made in writing.

8. Travel
The Company operates from its applicable service location as identified in this Agreement. Where travel fees apply and are known at the time of booking, they have been included in the total price reflected in Section 4 of this Agreement. Travel within 50 miles of the service location is included in the package price at no additional charge. For events located between 50 and 100 miles from the service location, a flat travel fee of $100 will be added to the Client’s balance. For events located more than 100 miles from the service location, travel arrangements including lodging, transportation, and meals will be the sole responsibility of the Client for each member of the Company’s crew. The Company will notify the Client of the confirmed crew size no later than 30 days before the Service Date so that arrangements can be made accordingly. Accommodations must be booked directly by the Client or reimbursement terms must be agreed upon in writing no later than 30 days before the Service Date. The Company’s crew size will not exceed three people. The Company is available for destination weddings anywhere, domestic or international. For destination events requiring air travel, the Client agrees to cover all reasonable travel expenses including airfare, ground transportation, lodging, and meals for each member of the crew for the duration of travel and the Service Date. All destination travel arrangements and associated costs must be confirmed in writing and agreed upon by both parties no later than 60 days before the Service Date.

9. Third Party Restrictions
The Company is not responsible for restrictions imposed by venues, officiants, or other third parties that limit or prevent the Company from performing its services. It is the Client’s responsibility to confirm in advance that the venue and all relevant parties permit professional video and audio recording for the duration of the event. If the Company arrives at the Venue and is prevented from performing its services due to third party restrictions that were not disclosed in advance, the deposit will be retained and 50% of any remaining balance paid will be retained by the Company as compensation for time and labor. The remainder of the balance will be returned to the Client.

10. Equipment Failure and Data Loss
The Company will make every reasonable effort to safeguard captured footage, including the use of redundant recording where equipment allows. However, in the event of equipment failure, data corruption, or loss of footage due to circumstances beyond the Company’s control, the Company’s total liability shall not exceed the total amount paid by the Client for the affected services. The Client acknowledges that wedding events are unrepeatable and agrees that the Company shall not be liable for damages related to the emotional or sentimental value of lost footage, or for any indirect, consequential, or punitive damages arising from data loss.

11. Warranties and Disclaimers
The Company warrants that it will provide the live streaming services in a professional and timely manner, with every effort made to ensure high-quality results and minimal technical difficulties within the Company’s control, including conducting a pre-event inspection of the Venue. However, The Company cannot guarantee that there will be no disruptions or technical difficulties during the live streaming, technical difficulties or disruptions caused by attendees or vendors, disruptions or difficulties restreaming to social media platforms, nor can it guarantee the Client’s subjective satisfaction concerning elements like camera angles or other aesthetic considerations. Therefore, while the Company is committed to delivering a professional service, it is not liable for refunds or non-payment allowances solely based on the Client’s subjective perception of the service provided.

12. Content Ownership and Usage
Company retains the ownership rights to all audio and video content produced during the services provided under this agreement. This includes but is not limited to recorded raw footage, audio, and the live stream video.

HitchStream is able to offer competitive pricing in part because showcasing real wedding footage is central to how we demonstrate our work to prospective clients. Authentic wedding footage is our portfolio, and sharing it responsibly allows us to continue serving couples at a competitive price point. The Company maintains the right to utilize this content for promotional purposes, including portfolio reels, social media, advertising, and website content, and commits to doing so respectfully and in a manner that reflects positively on the Client and their event.

The Client is granted royalty-free, unlimited access to the content produced during their event and retains the right to use, display, and distribute it in any manner they choose, provided it does not defame, disparage, or harm the reputation of the Company in any way.

If the Client wishes to restrict the Company’s use of their footage for promotional purposes, they may do so by paying a one-time promotional opt-out fee of $200. This fee reflects the business impact of foregoing the Client’s footage in our marketing and helps offset the cost of sourcing alternative promotional material. This fee must be requested and paid prior to the Service Date. Unless the Client has confirmed a promotional opt-out with the Company in writing prior to signing this Agreement, this fee is not included in the total price reflected in Section 4 and will be invoiced separately upon request.

13. Data Protection, Privacy and Consent for Promotional Use
Client acknowledges and agrees that in the course of providing services under this Agreement, personal data, including identifiable images and details, will be captured, recorded, and potentially stored. The Company agrees to adhere to all necessary data protection laws and regulations, and will employ reasonable security measures to protect personal data from unauthorized access, loss, destruction, or theft. The Company shall not share, sell, or distribute collected personal data to third parties without explicit written consent from the Client, barring exceptions required by law. Personal data will only be used for the provision of services under this Agreement. Upon termination of this Agreement, the Company is obliged to delete or anonymize all Client personal data, unless specified otherwise by legal regulations. By signing this Agreement, the Client consents to the Company’s use of personal data, likeness, and identifiable details in the video and audio content produced during the services for promotional purposes, as outlined in Section 12. If the Client has paid the promotional opt-out fee described in Section 12, this consent for promotional use is withheld and the Company will not use the Client’s footage or likeness for promotional purposes. The Client also represents that they have the authority to grant the Company permission to film and record the event, including guests and other attendees present. The Client assumes responsibility for any claims arising from the filming of guests and agrees to indemnify the Company against any such claims. The Company will make reasonable efforts to honor any formal objection from a guest who does not wish to be filmed, but cannot guarantee the exclusion of any individual from footage given the nature of live event coverage.

14. Limitation of Liability
In no event will The Company be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with this Agreement or the live streaming services.

15. Indemnification
The Client agrees to indemnify and hold The Company harmless from any and all claims, liabilities, and expenses arising out of or in connection with the live streaming services. The Client will also be responsible for any damage to The Company’s equipment caused during the wedding or by any wedding attendees.

16. Dispute Resolution
In the event of any dispute arising out of or in connection with this Agreement or the live streaming services, the parties will first attempt to resolve the dispute through good faith negotiations. If the parties are unable to resolve the dispute through negotiations, they agree to submit the dispute to mediation before a mediator retained by the Company. Should the dispute reach litigation, the party found at fault will be responsible for all reasonable attorney’s fees, court costs, and other legal expenses incurred by the other party in connection with that litigation. The determination of fault will be at the discretion of the court.

17. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the state where the Company conducts its principal business operations.

18. Entire Agreement
This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, understandings, and communications, whether oral or written.

19. Modification
This Agreement may only be modified in writing signed by both parties. IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first above written.